Best AI for techs in 2026, by the job it does

By Arthur Allilaire, co-founder and CTO of Kenner · Vendor facts checked on 10 November 2026

Most AI sold to the trades does one job. One tool answers the phone, another writes the quote, another reads the manual. This guide sorts 17 tools by the job they do, for shops of 1 to 30 technicians in HVAC, plumbing, electrical and appliance repair.

The short answer

Pick the job first. For troubleshooting, Bluon and FixBot Pro answer from the manuals for HVAC, and MyPros+ does the same for appliances. For parts, Parts Town's PartPredictor and MyPros+ get you to the part number. For quotes, ServiceM8, Jobber and FieldPulse draft them inside the software you may already run. For the write-up, CompanyCam and ServiceM8. For the phone, the receptionists in Jobber, Housecall Pro and Workiz, or Avoca. If you want troubleshooting, parts, quotes and the write-up from one assistant, that is Kenner, which we make: it does all four because it sits on top of your own service records.

Troubleshooting, parts, quotes and the write-up in one, for teams: Kenner
Shops that run on ServiceTitan: ServiceTitan Atlas
HVAC troubleshooting by model: Bluon MasterMechanic
Troubleshooting from the service manual, at a low price: FixBot Pro
A single HVAC technician: HVAC/R AI Pro
Appliance repair: MyPros+
Finding the part: Parts Town PartPredictor and SnapScan
A small shop that wants quotes, invoices and the phone in one app: ServiceM8 AI features
Quotes drafted and the phone answered, on Jobber: Jobber AI
An office assistant that drafts estimates: FieldPulse Field Intelligence
Estimates for remodels and installs: Handoff
The job write-up from photos: CompanyCam AI
Electricians: Kopperfield
Calls answered, on Housecall Pro: Housecall Pro AI Team
Calls answered and the technician assigned: Workiz Genius
Call answering for ServiceTitan shops: Avoca
A free general assistant: ChatGPT

The 17 tools side by side

What each tool is, what it reads and what it costs, as its maker publishes it. The job-by-job grid follows.

Tool	Type	Answers from	How technicians use it	Writes the job report	Published price
Kenner	Assistant on a knowledge graph of your own systems	Your company's own knowledge base, which Kenner builds: units, past jobs, alarms, parts and manuals from all your systems, linked in a knowledge graph	A normal phone call, or WhatsApp, iMessage, Teams or RCS. No new app	Yes. From a voice note, written back to your FSM, ERP or CRM	Free while in beta, starting with a two-week pilot for 5 to 10 technicians. Prices after the beta are not published
ServiceTitan Atlas	Built into the field service software	Your ServiceTitan data and equipment manuals, spec sheets and installation guides, with sources cited	Ask Atlas in the ServiceTitan mobile apps, by typing or speaking	Partly. Adds a part to the invoice or estimate, or creates a job note	Not published. The technician version needs Field Pro
Bluon MasterMechanic	HVAC equipment data and troubleshooting AI	Bluon's database of HVAC models, manuals and parts, and its record of real technician support calls	The Bluon app, or embedded in the field service app the contractor already uses	Yes. Job summaries from the conversation, for the customer or the field service software	Custom, set by technician count, assets and field service software pricing page
FixBot Pro	Repair assistant that answers from manuals	Manufacturer service manuals and schematics, plus manuals and notes your team uploads, with the source shown	Chat on web, iPhone and Android, by voice, photo or reading	Partly. Saves a service record inside FixBot, not in your field service software	$9 per user per month with limits, $30 per user per month for Professional
HVAC/R AI Pro	Troubleshooting app for individual technicians	The symptoms, readings, fault codes and photos the technician enters	An iPhone, Android and web app: chat, job photos and a unit-label scanner	No. Paid plans save chats, estimates and refrigerant logs inside the app	Free plan. Basic $10 and Pro $20 per month pricing page
MyPros+	Appliance repair manuals app with an AI assistant	More than 75,000 appliance service documents: service manuals, tech sheets, parts lists, service bulletins and wiring diagrams, with the manual page cited	A phone app: search by model number, photograph the model tag, or tap and talk to Max	No	$29 per month or $9.95 for a 3-day pass, plus tax. Extra technicians $19.95 per month each pricing page
Parts Town PartPredictor and SnapScan	Parts distributor's lookup tools with AI	Parts Town's data from millions of completed repairs, sorted with AI, and its catalog of OEM parts and manuals	The Parts Town website and mobile app: enter brand, model and issue, or photograph the data plate	No	PartPredictor is described as free to use. Parts are bought per order
ServiceM8 AI features	Built into the field service software	Your ServiceM8 data: the job card, past jobs, staff experience, materials and customer correspondence	The ServiceM8 apps for iPhone, iPad and Android and ServiceM8 Online, by typing or voice. Phone Agent answers your calls	Yes. Drafts the invoice description and billable items, and summarises jobs	Free plan for 1 user. Paid plans from $29 to $349 per month by job volume, with unlimited users. Office Agent Pro is $39 per month pricing page
Jobber AI	Built into the field service software	Your Jobber account: company profile, services, request forms, booking settings and live business data	Jobber on web and mobile: Chat on both, Voice on mobile. Receptionist answers your customers' calls and texts	Partly. Field workers log notes and document work by speaking. A written job report is not described	Plans from $29 per month (Core, 1 user) to $529 per month (Plus, 15 users), billed annually. Receptionist is a $29 per month add-on pricing page
FieldPulse Field Intelligence	Built into the field service software	Your live FieldPulse data: customers, jobs, invoices, item list and prices	Inside FieldPulse. Maverick is typed or dictated in the office, Operator AI answers calls, Chat AI sits on your website	Partly. Maverick drafts invoices and other records for approval. Job reports and visit summaries are not described	Not published. FieldPulse is seat-based with a custom quote. Maverick is included on all plans. Operator AI and Chat AI are optional premium products pricing page
Handoff	AI estimating and project software for residential contractors	The scope, photos, floor plans or files you give it, your own pricing catalog, and supplier prices and labor rates by location	Mobile and desktop app: type or speak a scope, upload a photo or plan	Partly. Generates proposals, contracts, scopes and change orders, and keeps daily logs. Service visit reports are not described	Flex $119, Pro $239 and Scale $719 per month billed annually, or $149, $299 and $899 monthly. 7-day free trial pricing page
CompanyCam AI	Photo documentation app with AI	The job photos you take and what you say while taking them	The CompanyCam mobile app: snap a photo and talk	Yes. Field reports, checklists, photo captions and updates from photos and voice	Core $63, Crew $129 and Scale $199 per month, shown as billed annually. AI features are in Crew, Scale and Enterprise. Additional users $29 each pricing page
Kopperfield	Electrical design and permit tools with AI	The National Electrical Code (2017, 2020 and 2023 editions for the chatbot), your panel photos and the project details you enter	Web and a mobile app for iOS and Android: calculators, a chatbot and panel photo capture	Partly. Produces load calculation reports, line diagrams and panel schedules as PDFs for customers and inspectors. Job reports are not described	Residential $34.99, Residential Pro $44.99 and Commercial Pro $79.99 per month billed annually. Free versions of the tools with limited uses pricing page
Housecall Pro AI Team	Built into the field service software	Your Housecall Pro account: jobs, services, business hours, availability, business information and customer data	Inside Housecall Pro on web and mobile. CSR AI answers your customers' calls and website chats	No. Call summaries and booking details are logged, but job reports are not described	Plans from $59 per month (Basic, 1 user) to $299 per month (MAX, 8 users), billed annually. CSR AI call answering is a paid extra with no published price pricing page
Workiz Genius	Built into the field service software	Your Workiz account: client names, job history and notes, services, pricing, policies and the live calendar	Inside Workiz. Genius Answering handles your customers' calls, texts, emails, web forms and lead sources	No. Calls are transcribed and summarised, but job reports are not described	Not published. Workiz plans are Request pricing, and Genius Phone, Genius Answering and Genius Marketing are sold separately pricing page
Avoca	AI call answering for service businesses	The caller's record in your CRM: past jobs, equipment and membership tier	Your customers reach it by phone, text and web chat. Booked jobs land in your CRM	No	Not published. Demo on request
ChatGPT	General chatbot	What the model learned in training, web search, and the photos or files you give it	The ChatGPT app or website: typing, photos and spoken conversation. In the US and Canada also by phone, on 1-800-CHATGPT	No	Free plan. Plus is $20 per month pricing page

Pick by the job you want done

Find the job, then the tools whose makers say they do it. Four of these jobs happen on site and two in the office. Kenner, which we make, does all four of the on-site ones, because it sits on top of your own service records. It does not answer customer calls or schedule jobs.

Troubleshooting: find the fault

AI that helps the technician diagnose or fix what is in front of them. The difference between the tools is what they read: the manual, what you type in, or the history of the unit.

Kenner: Answers from the history of the unit: what fixed this fault before, its alarms, its parts and its manual. source
ServiceTitan Atlas: Atlas helps diagnose and troubleshoot, with diagnostic tests and calculators, and looks things up in equipment manuals. source
Bluon MasterMechanic: MasterMechanic gives diagnostic and troubleshooting help, trained on more than 130,000 real technician support calls. source
FixBot Pro: Looks up service documentation by model or fault code and builds a test sequence from the service manual. source
HVAC/R AI Pro: An AI chat for troubleshooting from symptoms, measured readings, fault codes and job photos. source
MyPros+: Max gives the most likely cause, the diagnostic steps and the expected test values from the service manual, and cites the page. source
ChatGPT (partly): A general assistant with voice and photo input that can search the web and read an uploaded PDF manual. OpenAI advises verifying technical information. source

Parts: find the part and order it

AI that identifies the part, or orders it. Most tools stop at the part number.

Kenner: Orders the part for you through your CRM and ERP. source
ServiceTitan Atlas (partly): Atlas adds a part to the invoice or estimate. Availability checks and ordering are not stated on its pages. source
Bluon MasterMechanic (partly): Bluon provides parts for HVAC units by model number. Availability checks and ordering are not stated on its pages. source
MyPros+: Max and the parts diagrams give the part number for the model. Stock checks and ordering inside the app are not stated. source
Parts Town PartPredictor and SnapScan: PartPredictor shows the OEM parts most often used to fix the stated issue, and SnapScan finds parts from a data plate photo. Parts are bought in the app. source

Quoting: write the estimate

AI that drafts or prices the quote. In small-shop software it drafts from your own price list for you to approve.

Kenner: Prepares the quote for you through your CRM and ERP. source
ServiceTitan Atlas (partly): Atlas adds a part to the invoice or estimate. Writing or pricing the whole estimate is not stated on its pages. source
HVAC/R AI Pro (partly): Paid plans save estimates inside the app. Its pages do not say that AI writes or prices them. source
ServiceM8 AI features: AI Automated Quoting drafts the quote description and a list of materials and services. source
Jobber AI: Jobber creates draft quotes automatically from new requests, or with the Draft for me button, for you to review and send. source
FieldPulse Field Intelligence: Maverick drafts an estimate from a typed or dictated request using your item list and prices, and you approve it. source
Handoff: The AI builds an estimate from a photo, floor plan or quick scope, priced by location, and generates the proposal. source
CompanyCam AI (partly): The Crew plan lists creating proposals using voice notes and photos. The page does not say that AI writes or prices them. source

Paperwork: write up the job

AI that writes the job report, the visit summary or the invoice notes, usually from what the technician says or photographs.

Kenner: Writes the job report from a voice note, back to your FSM, ERP or CRM. source
ServiceTitan Atlas (partly): Atlas creates a job note. A full job report is not stated on its pages. source
Bluon MasterMechanic: Job summaries from the conversation, for the customer or the field service software. source
FixBot Pro (partly): Saves a service record inside FixBot, not in your field service software. source
ServiceM8 AI features: AI Invoice Generator drafts the invoice description and billable items, and the Smart Helper summarises jobs. source
Jobber AI (partly): Jobber AI Voice for Field Workers lets the team log notes, update job progress and document work by speaking. A written job report is not stated. source
FieldPulse Field Intelligence (partly): Maverick drafts invoices and other records from plain language. Job reports and visit summaries are not stated. source
Handoff (partly): The AI Teammate generates contracts, scopes and change orders and keeps daily logs. Service visit reports are not stated. source
CompanyCam AI: AI creates field reports, checklists, captions and updates from photos and spoken notes. source
Kopperfield (partly): AI starts a panel schedule from a panel photo, and the tools produce permit documents as PDFs. Job reports are not stated. source

Calls: answer the phone and book the job

This is office AI, not technician AI, but it is what most small-shop software means when it says AI.

ServiceM8 AI features: Phone Agent answers calls for you. Messages and booking requests arrive in your Inbox for review. source
Jobber AI: Receptionist answers calls and texts 24/7, books visits, takes requests and escalates to you when needed. source
FieldPulse Field Intelligence: Operator AI answers after-hours, declined or overloaded calls and books jobs directly into FieldPulse. source
Housecall Pro AI Team: CSR AI answers calls and chats 24/7 and books jobs. Text answering is in alpha. source
Workiz Genius: Genius Answering answers calls, emails, texts, web forms and lead sources 24/7 and books jobs. source
Avoca: Avoca's Inbound AI answers calls, texts and chats 24/7 and books jobs in the conversation. source

Scheduling: plan the day

AI that picks the time or the technician. Most tools only book the slot during the call, which we count as partly.

ServiceM8 AI features (partly): AI Scheduling gives booking suggestions based on past jobs, staff experience and correspondence. You make the booking. source
Jobber AI (partly): Receptionist books visits during the call using your online booking settings, and Voice can reschedule jobs. AI dispatching is not stated. source
FieldPulse Field Intelligence: Maverick finds available times with the right team and books with one click. Operator AI and Chat AI book jobs into the calendar. source
Handoff (partly): An AI-powered calendar covers crew availability, project phases and site visits, and the AI Teammate updates it when things change. Service dispatch is not stated. source
Housecall Pro AI Team (partly): CSR AI schedules jobs automatically based on your schedule and service preferences. AI dispatching is not stated. source
Workiz Genius: Genius Scheduling finds the time and technician for each job from availability, proximity and skill set, and Genius Answering assigns the technician when it books. source
Avoca (partly): Books appointments in real time and routes emergency calls to the on-call technician. Assigning technicians to jobs is not stated. source

Every tool, every job

Tool	Troubleshooting	Parts	Quoting	Paperwork	Calls	Scheduling
Kenner	Yes	Yes	Yes	Yes	No	No
ServiceTitan Atlas	Yes	Partly	Partly	Partly	No	No
Bluon MasterMechanic	Yes	Partly	No	Yes	No	No
FixBot Pro	Yes	No	No	Partly	No	No
HVAC/R AI Pro	Yes	No	Partly	No	No	No
MyPros+	Yes	Yes	No	No	No	No
Parts Town PartPredictor and SnapScan	No	Yes	No	No	No	No
ServiceM8 AI features	No	No	Yes	Yes	Yes	Partly
Jobber AI	No	No	Yes	Partly	Yes	Partly
FieldPulse Field Intelligence	No	No	Yes	Partly	Yes	Yes
Handoff	No	No	Yes	Partly	No	Partly
CompanyCam AI	No	No	Partly	Yes	No	No
Kopperfield	No	No	No	Partly	No	No
Housecall Pro AI Team	No	No	No	No	Yes	Partly
Workiz Genius	No	No	No	No	Yes	Yes
Avoca	No	No	No	No	Yes	Partly
ChatGPT	Partly	No	No	No	No	No

What we compared

Which jobs it does. Troubleshooting, parts, quoting, paperwork, call answering and scheduling. Yes, partly or no, from the maker's own pages.
What it reads. Manuals, what you type in, your account in one piece of software, or the history of each unit across your systems. This decides how specific the answer can be.
How you reach it. An app, a tab inside your job software, a message or a phone call.
Whether it connects to your software. A stand-alone app keeps its answers and records to itself. A connected one writes them where the office can see them.
Price. As published by the maker. Several do not publish one.

The full method, and what this guide does not claim, is on the method page.

The 17 tools

1 Kenner Our product

Best for: Troubleshooting, parts, quotes and the write-up in one, for teams

Kenner builds your company's own knowledge base, a knowledge graph on top of the systems you already run, and gives every technician a personal assistant to message or call like a colleague. It answers from the history of the unit in front of them. It is not limited to HVAC knowledge or to your FSM: with general web search and a connection to your CRM and ERP, it also orders parts, prepares quotes and shows what breaks across your units. We make it, so read this entry with that in mind. It is the only tool in this guide whose maker describes doing all four on-the-job tasks in full, because it sits on top of your own service records instead of doing one task in one app. ServiceTitan's Atlas touches all four inside ServiceTitan, three of them in part.

Type: Assistant on a knowledge graph of your own systems
Answers from: Your company's own knowledge base, which Kenner builds: units, past jobs, alarms, parts and manuals from all your systems, linked in a knowledge graph
How technicians use it: A normal phone call, or WhatsApp, iMessage, Teams or RCS. No new app
Writes the job report: Yes. From a voice note, written back to your FSM, ERP or CRM
Published price: Free while in beta, starting with a two-week pilot for 5 to 10 technicians. Prices after the beta are not published

What it does well

Builds your company's own knowledge base. Units, past jobs, alarms, parts and manuals from your FSM, ERP, CRM and other systems are linked in one knowledge graph, so the answer is what fixed this fault on this unit before, with the source of each part shown.
You can call it. A normal phone call when your hands are busy, or the messenger technicians already have. Nothing to install or learn.
Writes the job report, the refrigerant record (EPA 608, F-gas), parts and follow-ups back to the FSM, ERP or CRM the company already runs.
Works beyond the FSM. With general web search and a connection to your CRM and ERP, it orders parts and prepares quotes for you, so the technician does not have to stop and do it.
Shows service leaders what breaks across your units, which faults take longest to diagnose, and first-time fix by team, fault type, model and site.
A young startup, and that works in the customer's favour: custom integrations are built for the systems you run, and support comes straight from the engineering team that builds the product.

Where it stops

No self-serve sign-up: it starts with a demo and a pilot, so it is not for a single technician who wants an app tonight.
It answers from your own service history, so it needs a connection to your FSM, CRM or ERP before it is useful.
A young startup, with what that means on paper: ISO 27001 certification is in progress, its SOC 2 audit is in preparation, and it has not published what it will cost after the beta.

Pick it if you have five or more technicians, a field service system or CRM that holds your job history, and you want one assistant your technicians message or call.

Look elsewhere if you are a one-person shop, you have no system of record yet, or what you need is the phone answered. Kenner does not answer customer calls or schedule jobs.

Checked against: getkenner.com · Kenner website

2 ServiceTitan Atlas

Best for: Shops that run on ServiceTitan

Atlas is the assistant built into ServiceTitan. In the field it answers from the job, customer and equipment data already in ServiceTitan and from equipment manuals, and helps diagnose and troubleshoot. The closest thing to Kenner inside one field service system: troubleshooting in full, and a part added to the invoice or estimate.

Type: Built into the field service software
Answers from: Your ServiceTitan data and equipment manuals, spec sheets and installation guides, with sources cited
How technicians use it: Ask Atlas in the ServiceTitan mobile apps, by typing or speaking
Writes the job report: Partly. Adds a part to the invoice or estimate, or creates a job note
Published price: Not published. The technician version needs Field Pro

What it does well

Answers from the job history, equipment and agreements already in ServiceTitan.
Looks things up in equipment manuals, spec sheets and installation guides.
Diagnosis and troubleshooting help, with diagnostic tests and calculators.
Available for residential HVAC, commercial HVAC and plumbing.

Where it stops

Only available inside ServiceTitan, and in the field app only with Field Pro and for managed technicians.
Works on one make or model per question, and unsupported equipment may have no documentation.
ServiceTitan notes that responses may be inaccurate, incomplete or out of date and should be verified.

Pick it if your company is on ServiceTitan with Field Pro.

Look elsewhere if you are not on ServiceTitan.

ServiceTitan Atlas or Kenner?

Choose ServiceTitan Atlas if your company runs on ServiceTitan with Field Pro: Atlas is already in the app your technicians open, and it answers from the same job and equipment data.

Choose Kenner if you are not on ServiceTitan, or you want technicians to ask by WhatsApp, iMessage or a phone call and have the whole job report written back. Atlas only adds a part to the invoice or creates a job note. Kenner is also not tied to the FSM: through your CRM and ERP it orders parts and prepares quotes.

Checked against: ServiceTitan Atlas, ServiceTitan help: use Atlas in mobile, ServiceTitan help: Atlas in the field app · ServiceTitan Atlas website

3 Bluon MasterMechanic

Best for: HVAC troubleshooting by model

Bluon provides manuals, specs and parts for HVAC units by model number, and MasterMechanic, an AI trained on more than 130,000 real technician support calls that gives diagnostic and troubleshooting help. It answers from manuals, specs and its record of real support calls, and writes the job summary.

Type: HVAC equipment data and troubleshooting AI
Answers from: Bluon's database of HVAC models, manuals and parts, and its record of real technician support calls
How technicians use it: The Bluon app, or embedded in the field service app the contractor already uses
Writes the job report: Yes. Job summaries from the conversation, for the customer or the field service software
Published price: Custom, set by technician count, assets and field service software pricing page

What it does well

HVAC-specific: specs, manuals and parts by model number, across more than 260 brands, residential and commercial.
Troubleshooting AI built on real support calls with Bluon's own veteran technicians.
Embedded in field service software: Bluon lists ServiceTitan, BuildOps and Housecall Pro among its integrations.
Works in English and Spanish.

Where it stops

It answers from Bluon's equipment data and support history, not from your own company's past jobs.
HVAC and refrigeration equipment only.
Pricing is custom, so there is no number to compare.

Pick it if you work on HVAC and the question is about the model.

Look elsewhere if you work in another trade, or the answer is in your own past jobs.

Bluon MasterMechanic or Kenner?

Choose Bluon MasterMechanic if the question is about the model, not the unit: Bluon answers from manuals, specs and parts by model number and from more than 130,000 support calls, and it needs none of your history.

Choose Kenner if the answer is in your own past jobs, such as what fixed this fault on this unit last time. Bluon answers from its own data, not from your company's history. The two can be used side by side.

Checked against: Bluon, Bluon pricing, Bluon docs: MasterMechanic · Bluon MasterMechanic website

4 FixBot Pro

Best for: Troubleshooting from the service manual, at a low price

FixBot Pro is iFixit's AI repair assistant. For HVAC it looks up service documentation by model or fault code, builds a test sequence from the service manual, and lets a team add its own manuals and notes. It builds a test sequence from the manufacturer's manual and shows the source.

Type: Repair assistant that answers from manuals
Answers from: Manufacturer service manuals and schematics, plus manuals and notes your team uploads, with the source shown
How technicians use it: Chat on web, iPhone and Android, by voice, photo or reading
Writes the job report: Partly. Saves a service record inside FixBot, not in your field service software
Published price: $9 per user per month with limits, $30 per user per month for Professional

What it does well

Every answer points back to the manufacturer literature or company material it used.
Says so when it needs another reading or cannot find a reliable answer.
Voice, photo and readings as input during the call.
Per-user prices are published.

Where it stops

Coverage varies by manufacturer and model and depends on documentation being available.
OEM service manuals and uploading your own are in the Professional tier, not the $9 one.
FixBot's page names no connection to field service software, so the unit's past jobs stay outside it unless you upload them.

Pick it if you want manual-based answers for $9 to $30 per user per month.

Look elsewhere if you need the unit's own history, or a record in your field service software.

FixBot Pro or Kenner?

Choose FixBot Pro if you want answers from manufacturer service manuals with the source shown, for $9 to $30 per user per month and with no integration project.

Choose Kenner if the unit's past jobs matter as much as the manual. FixBot's page names no connection to field service software, so that history stays outside it unless you upload it.

Checked against: FixBot Pro for HVAC · FixBot Pro website

5 HVAC/R AI Pro

Best for: A single HVAC technician

HVAC/R AI Pro is a phone and web app for HVAC and refrigeration technicians: an AI chat for troubleshooting from symptoms, readings and photos, a unit-label scanner, and airflow, duct and refrigeration calculators. A chat that works from the symptoms, readings and photos you enter, with a free plan.

Type: Troubleshooting app for individual technicians
Answers from: The symptoms, readings, fault codes and photos the technician enters
How technicians use it: An iPhone, Android and web app: chat, job photos and a unit-label scanner
Writes the job report: No. Paid plans save chats, estimates and refrigerant logs inside the app
Published price: Free plan. Basic $10 and Pro $20 per month pricing page

What it does well

One chat takes symptoms, measured readings, fault codes and job photos.
Scans the unit label for model, serial, refrigerant and electrical details.
A free plan and low published prices. The calculators do not use up the AI allowance.
Runs on iPhone, iPad, Android and the web with one account.

Where it stops

It does not connect to probes or gauges, and its pages describe no manuals library: it works from what the technician enters.
AI use is limited on every plan, and the free plan does not save chats or jobs.
No team or company plan is published, and it does not write to field service software.

Pick it if you work alone and want help tonight.

Look elsewhere if you run a team and want answers from your own job history.

HVAC/R AI Pro or Kenner?

Choose HVAC/R AI Pro if you are a single technician who wants help tonight, free or for $10 to $20 a month, working from the symptoms and readings you type in.

Choose Kenner if you run a team and want answers from your company's own job history, written back to your field service software. HVAC/R AI Pro does not connect to it.

Checked against: HVAC/R AI Pro, HVAC/R AI Pro pricing, HVAC/R AI Pro troubleshooting app · HVAC/R AI Pro website

6 MyPros+

Best for: Appliance repair

MyPros+ is an app for appliance repair technicians. It holds service documents for more than 100 brands, searchable by model number, and Max, an AI assistant trained on those manuals that gives the likely cause, the test steps and the part number, and cites the manual page. The one tool here built for appliance technicians: manuals for more than 100 brands and an assistant that cites the manual page.

Type: Appliance repair manuals app with an AI assistant
Answers from: More than 75,000 appliance service documents: service manuals, tech sheets, parts lists, service bulletins and wiring diagrams, with the manual page cited
How technicians use it: A phone app: search by model number, photograph the model tag, or tap and talk to Max
Writes the job report: No
Published price: $29 per month or $9.95 for a 3-day pass, plus tax. Extra technicians $19.95 per month each pricing page

What it does well

Max answers from the service manuals and cites the page, with test points and expected values.
A photo of the model tag pulls up the manuals, error codes and parts diagrams for that unit.
More than 20,000 error codes across 80+ brands, each with the manufacturer's diagnostic sequence.
Manuals can be saved for use without a signal.
Prices are published, including a rate for adding technicians to one account.

Where it stops

Appliance repair only.
It gives the part number to copy into a supplier order or invoice. Its pages do not describe stock checks or ordering inside the app.
MyPros+ says its AI guidance is for reference only and should be verified against manufacturer documentation.
Its pages name no connection to field service software, and it does not write the job report.
The monthly and annual plans have a daily usage limit. The pricing page offers 50 more a day for $5 per month.

Pick it if you repair appliances.

Look elsewhere if you work on anything else.

MyPros+ or Kenner?

Choose MyPros+ if you repair appliances and want the manual page, the test steps and the part number for $29 a month.

Choose Kenner if you work on commercial HVAC or refrigeration, or you want the answer from your own past jobs and the part ordered for you. MyPros+ gives a part number to copy.

Checked against: MyPros+, MyPros+ features, MyPros+ pricing · MyPros+ website

7 Parts Town PartPredictor and SnapScan

Best for: Finding the part

Parts Town is an OEM parts distributor. PartPredictor takes the equipment's brand, model and issue and shows the OEM parts most often used to fix it. SnapScan reads the data plate on HVAC or foodservice equipment in the mobile app and finds the parts and manuals for that model. It maps the brand, model and issue to the OEM parts most often used to fix it, and reads a data plate from a photo.

Type: Parts distributor's lookup tools with AI
Answers from: Parts Town's data from millions of completed repairs, sorted with AI, and its catalog of OEM parts and manuals
How technicians use it: The Parts Town website and mobile app: enter brand, model and issue, or photograph the data plate
Writes the job report: No
Published price: PartPredictor is described as free to use. Parts are bought per order

What it does well

PartPredictor shows the OEM parts most often used to fix a stated issue, from data on real completed repairs.
It covers more than 120 brands and 18,000 models, and can be searched by customer-stated issue, technical issue or fix.
SnapScan identifies the model from a photo of the data plate and lists its OEM parts and manuals.
Parts can be bought in the same app, with same-day delivery offered at more than 145 US locations.
It also suggests which parts to stock in service vans.

Where it stops

Parts Town says PartPredictor is not a diagnostic tool and cannot tell you what is wrong with the equipment.
The results are OEM parts that Parts Town sells.
SnapScan is described for foodservice and HVAC equipment. The PartPredictor page does not say which trades its brands cover.
Its pages name no connection to field service software.

Pick it if you already know the fault and need the part.

Look elsewhere if you need the fault diagnosed. Parts Town says PartPredictor is not a diagnostic tool.

Parts Town PartPredictor and SnapScan or Kenner?

Choose Parts Town PartPredictor and SnapScan if you know the brand, model and issue and want the OEM parts most often used to fix it, free.

Choose Kenner if you want the fault diagnosed first. Parts Town says PartPredictor is not a diagnostic tool.

Checked against: Parts Town PartPredictor, Parts Town SnapScan, Parts Town innovations · Parts Town PartPredictor and SnapScan website

8 ServiceM8 AI features

Best for: A small shop that wants quotes, invoices and the phone in one app

ServiceM8 is job management software for trades and service contractors. Its AI features draft quotes and invoices, write messages, suggest booking times, answer the phone, and include Office Agent, an assistant that prepares actions for your approval. It covers the most jobs among the small-business software here, publishes its prices and has a free plan for one user.

Type: Built into the field service software
Answers from: Your ServiceM8 data: the job card, past jobs, staff experience, materials and customer correspondence
How technicians use it: The ServiceM8 apps for iPhone, iPad and Android and ServiceM8 Online, by typing or voice. Phone Agent answers your calls
Writes the job report: Yes. Drafts the invoice description and billable items, and summarises jobs
Published price: Free plan for 1 user. Paid plans from $29 to $349 per month by job volume, with unlimited users. Office Agent Pro is $39 per month pricing page

What it does well

Drafts the quote description and a list of materials and services, and the invoice description and billable items.
Phone Agent answers calls in business hours, after hours or as voicemail, following the FAQs and instructions you give it.
Booking suggestions take into account past jobs, staff experience and correspondence about booking times.
Office Agent handles routine admin such as chasing quotes and drafting replies, and you approve or decline each action.
Prices are published, are not per user on paid plans, and AI helper assists are unlimited on paid plans.

Where it stops

ServiceM8's pages describe no equipment troubleshooting, manual lookup or parts identification.
Phone Agent sends messages and booking requests to your Inbox for review. The pages do not say it books the job itself.
The Free plan allows 10 AI helper assists a day and does not include Office Agent.
Plans are capped by new jobs per month, from 30 on Free to 1500+ on Premium Plus.

Pick it if you are choosing job software for a sole trader or a small crew.

Look elsewhere if you want troubleshooting or parts help, or you want the phone agent to book jobs by itself. It sends booking requests to your inbox for review.

ServiceM8 AI features or Kenner?

Choose ServiceM8 AI features if you are a sole trader or a small shop that wants quotes, invoices and the phone handled in one low-priced app, with a free plan for one user.

Choose Kenner if you want troubleshooting and parts as well. ServiceM8's pages describe neither.

Checked against: ServiceM8 feature overview, ServiceM8 pricing, ServiceM8 September 2025 update, ServiceM8 September 2026 update · ServiceM8 AI features website

9 Jobber AI

Best for: Quotes drafted and the phone answered, on Jobber

Jobber AI is the set of AI features in Jobber, field service software for home service businesses. It answers calls and texts, books visits, drafts quotes, and lets the team run tasks in Jobber by voice from the mobile app. It drafts quotes from new requests and answers calls and texts with its Receptionist.

Type: Built into the field service software
Answers from: Your Jobber account: company profile, services, request forms, booking settings and live business data
How technicians use it: Jobber on web and mobile: Chat on both, Voice on mobile. Receptionist answers your customers' calls and texts
Writes the job report: Partly. Field workers log notes and document work by speaking. A written job report is not described
Published price: Plans from $29 per month (Core, 1 user) to $529 per month (Plus, 15 users), billed annually. Receptionist is a $29 per month add-on pricing page

What it does well

Receptionist answers calls and texts 24/7, books visits using your online booking settings, creates work requests and takes messages.
Urgent calls are transferred to you, or you get a text alert, based on keywords you choose such as no heat or burst pipe.
Draft quotes are created automatically from new requests, or on demand with the Draft for me button, for review before sending.
Voice on the mobile app handles more than 100 tasks hands-free, such as creating quotes or rescheduling jobs.
Every Receptionist call and text is logged with a summary, transcript and recording.

Where it stops

Jobber's pages describe no equipment troubleshooting, manual lookup or parts identification.
Receptionist costs $29 per month on top of the plan. The Plus plan lists it among its features.
Receptionist Companion, which drafts the quote or schedules the visit from a call you take yourself, is marked as coming soon.
Field workers can log notes by voice, but Jobber's pages do not describe AI writing the job report or visit summary.

Pick it if you run Jobber, or a team of up to 15.

Look elsewhere if you want help with the repair itself.

Jobber AI or Kenner?

Choose Jobber AI if you run Jobber, or are choosing software for a shop of 1 to 15 people, and what you want is the phone answered and quotes drafted.

Choose Kenner if your technicians need help with the fault itself. Jobber's pages describe no troubleshooting, manual lookup or parts identification.

Checked against: Jobber AI, Jobber Receptionist, Jobber pricing · Jobber AI website

10 FieldPulse Field Intelligence

Best for: An office assistant that drafts estimates

Field Intelligence is the AI suite in FieldPulse, field service software for trade contractors. Maverick is an office assistant that drafts estimates and records from your own data. Operator AI answers calls and books jobs. Chat AI books jobs from your website. Maverick drafts estimates from your own item list and prices, and books the right team.

Type: Built into the field service software
Answers from: Your live FieldPulse data: customers, jobs, invoices, item list and prices
How technicians use it: Inside FieldPulse. Maverick is typed or dictated in the office, Operator AI answers calls, Chat AI sits on your website
Writes the job report: Partly. Maverick drafts invoices and other records for approval. Job reports and visit summaries are not described
Published price: Not published. FieldPulse is seat-based with a custom quote. Maverick is included on all plans. Operator AI and Chat AI are optional premium products pricing page

What it does well

Maverick drafts estimates, invoices, customers, jobs and other records from plain language, using your item list and prices. Each one waits for your approval.
Maverick finds available times with the right team so a caller can be booked with one click.
Operator AI answers after-hours, declined or overloaded calls and books jobs straight into the FieldPulse calendar.
Urgent calls can be routed first with custom phone trees and rules.
Chat AI answers website visitors in more than 30 languages and books appointments into FieldPulse.

Where it stops

FieldPulse describes Maverick as an assistant for the office. Its pages describe no technician-facing troubleshooting or parts lookup.
No prices are published.
Operator AI and Chat AI are premium products on top of the core platform.

Pick it if you run FieldPulse.

Look elsewhere if you want AI in the technician's hands, or a published price.

FieldPulse Field Intelligence or Kenner?

Choose FieldPulse Field Intelligence if you run FieldPulse and want an office assistant that drafts estimates from your own price list.

Choose Kenner if the help is needed in the field. FieldPulse describes Maverick as an assistant for the office.

Checked against: FieldPulse Field Intelligence, FieldPulse Maverick, FieldPulse Operator AI, FieldPulse Chat AI, FieldPulse pricing, FieldPulse company information · FieldPulse Field Intelligence website

11 Handoff

Best for: Estimates for remodels and installs

Handoff is estimating and construction management software for residential contractors, built around an AI Teammate. It builds an estimate from a typed scope, a photo or a floor plan, priced with supplier data for the project's location, and turns it into a proposal. It builds a priced estimate from a photo, a floor plan or a typed scope.

Type: AI estimating and project software for residential contractors
Answers from: The scope, photos, floor plans or files you give it, your own pricing catalog, and supplier prices and labor rates by location
How technicians use it: Mobile and desktop app: type or speak a scope, upload a photo or plan
Writes the job report: Partly. Generates proposals, contracts, scopes and change orders, and keeps daily logs. Service visit reports are not described
Published price: Flex $119, Pro $239 and Scale $719 per month billed annually, or $149, $299 and $899 monthly. 7-day free trial pricing page

What it does well

Builds an estimate from a quick scope, a photo or a floor plan, with material and labor priced for the project's location.
Prices come from supplier catalogs such as Home Depot and Lowe's, and Handoff says costs update daily.
You can add your own pricing catalog and lock in markup rules.
Estimates can be edited by describing the change, and totals and markups recalculate.
Plan prices are published. Flex includes 2 users and Pro includes 5.

Where it stops

Handoff describes itself as built and trained for residential construction. It lists electricians, plumbers and HVAC contractors among its users, but its pages do not describe service and repair work.
The Flex plan includes 50 AI usage credits per month. Pro and Scale carry a 12-month commitment.
No troubleshooting, call answering or technician dispatch is described.

Pick it if most of your work is projects, not service calls.

Look elsewhere if you do service and repair.

Handoff or Kenner?

Choose Handoff if you price remodels and installs from photos, plans or a typed scope.

Choose Kenner if you do service and repair. Handoff describes itself as built for residential construction, and Kenner prepares the quote from the service record.

Checked against: Handoff, Handoff instant AI estimates, Handoff pricing, Handoff for trade contractors and handymen, Official information about Handoff · Handoff website

12 CompanyCam AI

Best for: The job write-up from photos

CompanyCam is a photo documentation app for contractors. Its AI turns job photos and spoken notes into field reports, checklists, captions and updates, so the documentation is written without typing. It turns photos and a spoken note into the field report and the checklist.

Type: Photo documentation app with AI
Answers from: The job photos you take and what you say while taking them
How technicians use it: The CompanyCam mobile app: snap a photo and talk
Writes the job report: Yes. Field reports, checklists, photo captions and updates from photos and voice
Published price: Core $63, Crew $129 and Scale $199 per month, shown as billed annually. AI features are in Crew, Scale and Enterprise. Additional users $29 each pricing page

What it does well

Snap a photo, talk through what you see, and the AI writes the field report, checklist, caption or update.
Produces a timeline-style summary of the day's activity and to-dos from what happened.
Plan prices are published, with a 14-day free trial.
Lists integrations with Jobber and QuickBooks Online among others.

Where it stops

AI features are not in the Core plan. The Scale plan lists unlimited auto-generated job reports.
CompanyCam's pages describe no troubleshooting, parts lookup, call answering or scheduling.
The Crew plan lists proposals created from voice notes and photos, but the page does not say that AI prices them.
It documents the job. It is not field service software.

Pick it if documentation is what your technicians skip.

Look elsewhere if you need the AI features on the cheapest plan. They start at Crew.

CompanyCam AI or Kenner?

Choose CompanyCam AI if you want the job documented from photos and a spoken note, with no integration project.

Choose Kenner if you want the report written into your field service system, along with the diagnosis and the parts.

Checked against: CompanyCam AI, CompanyCam pricing · CompanyCam AI website

13 Kopperfield

Best for: Electricians

Kopperfield makes design and permitting tools for electricians: load calculations, single line diagrams and panel schedules. Its AI parts are an NEC chatbot for code questions and panel photo processing that starts a panel schedule from a photo. An NEC chatbot and panel photo processing, alongside load calculations and panel schedules.

Type: Electrical design and permit tools with AI
Answers from: The National Electrical Code (2017, 2020 and 2023 editions for the chatbot), your panel photos and the project details you enter
How technicians use it: Web and a mobile app for iOS and Android: calculators, a chatbot and panel photo capture
Writes the job report: Partly. Produces load calculation reports, line diagrams and panel schedules as PDFs for customers and inspectors. Job reports are not described
Published price: Residential $34.99, Residential Pro $44.99 and Commercial Pro $79.99 per month billed annually. Free versions of the tools with limited uses pricing page

What it does well

An NEC chatbot answers code questions, finds the relevant article and helps with calculations and exam preparation.
Upload a panel photo and the AI assistant starts the panel schedule and circuit labels.
Load calculations and line diagrams come out as PDFs for customers and inspectors, with built-in checks for common NEC issues.
Prices are published and every paid plan includes the NEC chatbot and AI panel photo processing.
Free versions of the load calculator, line diagram tool, panel schedule tool and NEC chatbot.

Where it stops

Electrical work only.
Kopperfield describes the chatbot as a supplement to the NEC, and its page marks it as beta.
The chatbot page lists the 2017, 2020 and 2023 NEC editions.
Its pages describe no fault diagnosis, quote pricing, parts ordering, call answering or scheduling.

Pick it if you are an electrical contractor.

Look elsewhere if you want fault diagnosis. The chatbot answers code questions and is marked beta.

Kopperfield or Kenner?

Choose Kopperfield if you are an electrician who needs NEC answers, load calculations and panel schedules.

Choose Kenner if you service equipment and need its history. Kopperfield's pages describe no fault diagnosis.

Checked against: Kopperfield, Kopperfield NEC chatbot, Kopperfield pricing, Kopperfield residential electric · Kopperfield website

14 Housecall Pro AI Team

Best for: Calls answered, on Housecall Pro

The AI Team is the set of AI assistants in Housecall Pro, field service software for home service businesses. CSR AI answers calls and chats and books jobs. Analyst AI, Coach AI, Marketing AI and Help AI cover reporting, advice, marketing copy and product help. CSR AI answers calls and chats and books jobs.

Type: Built into the field service software
Answers from: Your Housecall Pro account: jobs, services, business hours, availability, business information and customer data
How technicians use it: Inside Housecall Pro on web and mobile. CSR AI answers your customers' calls and website chats
Writes the job report: No. Call summaries and booking details are logged, but job reports are not described
Published price: Plans from $59 per month (Basic, 1 user) to $299 per month (MAX, 8 users), billed annually. CSR AI call answering is a paid extra with no published price pricing page

What it does well

CSR AI answers calls and website chats 24/7 and books jobs onto your calendar from your services and availability.
You set the hours, scripts, booking rules and escalation rules, and choose whether to disclose that it is AI.
Call summaries, booking details and customer information are logged in the call log and calendar.
Marketing AI, CSR AI chat, Analyst AI, Coach AI and Help AI are included in every plan.
Analyst AI answers questions about revenue, job trends and team performance from your own job history.

Where it stops

Housecall Pro's AI pages describe no technician-facing AI: no troubleshooting, parts lookup, quote writing or job report writing.
CSR AI call answering is sold separately and its price is not published.
Text answering is described as in alpha or coming soon.

Pick it if you run Housecall Pro.

Look elsewhere if you want AI for technicians, or a published price for call answering.

Housecall Pro AI Team or Kenner?

Choose Housecall Pro AI Team if you run Housecall Pro and want calls answered and jobs booked around the clock.

Choose Kenner if you want AI for the technician. Housecall Pro's AI pages describe none: no troubleshooting, parts lookup, quote writing or job report.

Checked against: Housecall Pro AI Team, Housecall Pro CSR AI, Housecall Pro pricing · Housecall Pro AI Team website

15 Workiz Genius

Best for: Calls answered and the technician assigned

Genius is the name for the AI features in Workiz, field service software for home service businesses. Genius Answering answers calls and messages, books jobs and assigns a technician. Genius Scheduling picks the time and technician for each job. One of two tools here whose maker describes assigning the technician, not only booking the slot. FieldPulse is the other.

Type: Built into the field service software
Answers from: Your Workiz account: client names, job history and notes, services, pricing, policies and the live calendar
How technicians use it: Inside Workiz. Genius Answering handles your customers' calls, texts, emails, web forms and lead sources
Writes the job report: No. Calls are transcribed and summarised, but job reports are not described
Published price: Not published. Workiz plans are Request pricing, and Genius Phone, Genius Answering and Genius Marketing are sold separately pricing page

What it does well

Genius Answering answers calls, emails, texts, web forms and lead sources 24/7, and can transfer a call to your team during business hours.
It recognises the client by name and refers to their past job history and notes.
Clients can book and reschedule on their own, and the technician is chosen by skills and live availability.
Genius Scheduling fits new jobs into calendar gaps using availability, proximity, skill set and travel time.
Genius Leads pulls the details out of lead emails and texts so they do not have to be typed in.

Where it stops

Workiz's Genius pages describe no troubleshooting, parts lookup, quote writing or job report writing.
No prices are published for the plans or for the Genius add-ons.
Genius Leads and Genius Scheduling are listed from the Pro plan up.
Languages are listed as English, Spanish and French in one place and as English and Spanish in another.

Pick it if you run Workiz on the Pro plan or above.

Look elsewhere if you want published prices.

Workiz Genius or Kenner?

Choose Workiz Genius if you run Workiz and want calls answered and the right technician assigned automatically.

Choose Kenner if you want help on the job itself, which Workiz's Genius pages do not describe.

Checked against: Workiz Genius Answering, Workiz Genius Scheduling, Workiz Genius Leads, Workiz pricing · Workiz Genius website

16 Avoca

Best for: Call answering for ServiceTitan shops

Avoca is an AI front office for service businesses. Its AI CSR answers calls, texts and chats around the clock, books jobs, and routes emergencies to the on-call technician. It also runs outbound campaigns and scores calls for coaching. A dedicated AI front office: answering, booking, outbound campaigns and call coaching.

Type: AI call answering for service businesses
Answers from: The caller's record in your CRM: past jobs, equipment and membership tier
How technicians use it: Your customers reach it by phone, text and web chat. Booked jobs land in your CRM
Writes the job report: No
Published price: Not published. Demo on request

What it does well

Answers every call, text and chat at any hour and books the job in one conversation.
Emergency calls are routed to the on-call technician.
Pulls up the caller's past jobs, equipment and membership before the conversation, and hands a brief to your CSR on escalation.
A ServiceTitan integration puts booked jobs on the ServiceTitan board with customer, address, service type and call notes.
Outbound campaigns by SMS and call re-engage past customers.

Where it stops

Avoca covers the front office: answering, booking, outbound and call coaching. Its pages describe nothing for the technician on the job.
No prices are published.
ServiceTitan is the only CRM integration linked from the Avoca home page. Other CRMs are referred to without being named.
The case study on the home page is a private-equity-backed group operating brands in six states.

Pick it if you run ServiceTitan and miss calls.

Look elsewhere if you are not on ServiceTitan, or you want a published price.

Avoca or Kenner?

Choose Avoca if missed calls are the problem and you run ServiceTitan.

Choose Kenner if the problem is on site, not on the phone. Avoca's pages describe nothing for the technician.

Checked against: Avoca, Avoca Inbound AI, Avoca ServiceTitan integration · Avoca website

17 ChatGPT

Best for: A free general assistant

ChatGPT is OpenAI's general-purpose chatbot. OpenAI's pages describe nothing specific to HVAC, so for a technician it is a general assistant with voice and photo input, not a trade tool. Not a trade tool, but it is free, takes photos and voice, and can read a manual you upload.

Type: General chatbot
Answers from: What the model learned in training, web search, and the photos or files you give it
How technicians use it: The ChatGPT app or website: typing, photos and spoken conversation. In the US and Canada also by phone, on 1-800-CHATGPT
Writes the job report: No
Published price: Free plan. Plus is $20 per month pricing page

What it does well

A free version on web, iPhone and Android.
Takes photos and spoken questions, hands-free.
Can search the web with sources and read an uploaded PDF manual, diagrams included.

Where it stops

OpenAI says it can produce incorrect or misleading output and advises verifying technical information.
It has no link to your company's job history or the record of the unit in front of you.
It does not write the job report into your field service software.

Pick it if you want a second opinion on theory and will check it against the manual.

Look elsewhere if the answer has to come from your own records.

ChatGPT or Kenner?

Choose ChatGPT if you want a free general assistant for theory, a photo of a wiring diagram or a quick sanity check, and you will verify the answer against the manual.

Choose Kenner if the answer has to come from this unit's record with the source shown, and the report has to land in your field service software. ChatGPT has no link to either.

Checked against: ChatGPT pricing, OpenAI help: ChatGPT Voice, OpenAI help: connected apps, OpenAI help: 1-800-ChatGPT · ChatGPT website

Which one fits your situation

I am a one-person shop

ServiceM8 has a free plan for one user and Jobber's Core plan is $29 a month. For the repair itself, HVAC/R AI Pro and ChatGPT have free plans, and MyPros+ is $29 a month for appliance work.

I want my quotes written for me

ServiceM8, Jobber and FieldPulse draft the quote inside their own software for you to approve. Handoff builds priced estimates for remodels and installs. Kenner prepares the quote from the service record.

My technicians keep calling the senior tech

That is a troubleshooting problem. Bluon and FixBot Pro answer from the manuals. If the answer is in your own past jobs, the tool has to read them: Atlas does inside ServiceTitan, and Kenner does across the systems you run.

We miss calls after hours

Jobber, Housecall Pro, Workiz, FieldPulse and ServiceM8 each have a phone agent, and Avoca is a dedicated one. None of this is technician AI, and Kenner does not do it.

I want one tool, not five

For the office, ServiceM8 covers the most jobs in one small-business app. For the technician, Kenner is the one tool here that does troubleshooting, parts, quotes and the write-up, and it needs a team of five or more and a system of record to read from.

Questions and answers

What is the best AI for techs?

It depends on the job. For troubleshooting, Bluon and FixBot Pro for HVAC and MyPros+ for appliances. For the part, Parts Town's PartPredictor. For all of the on-site jobs from one assistant, Kenner, which we make.

What is the best AI for a small HVAC, plumbing or electrical business?

For the office, the AI inside the job software you run: ServiceM8, Jobber, Housecall Pro, Workiz or FieldPulse. Their AI answers the phone, books jobs and drafts quotes. Almost none of it helps the technician with the repair, so add a troubleshooting tool for that.

Is there one AI that does troubleshooting, parts and quotes?

Kenner does all three and writes the job report, because it reads your service records across the systems you run. Inside ServiceTitan, Atlas troubleshoots and adds a part to the invoice or estimate.

Is there AI for plumbers?

We found no vendor that documents AI troubleshooting for plumbing on its own pages. The office tools in this guide work for plumbing businesses, and ChatGPT will answer general questions if you check them.

Is there AI for electricians?

Kopperfield has an NEC chatbot and reads panel photos to start a panel schedule. It answers code questions, not faults, and its page marks the chatbot as beta.

Which of these are free?

ServiceM8 has a free plan for one user with a daily limit on AI help. HVAC/R AI Pro and ChatGPT have free plans. Parts Town describes PartPredictor as free to use. Kenner is free while in beta, but it starts with a pilot for a team, not a download.

Does Kenner answer customer calls?

No. Technicians call or message Kenner. It does not answer your customers' calls or schedule jobs, so pair it with one of the phone agents if that is what you need.